Timezone Powercards will expire if it is not used for 12 months without any top up / game transactions. However, if you use your card regularly it will last another 12 months from the last date of use.
Free game credits are an additional bonus added to your card when you load up in store from our promotions. The free game credits cannot be considered as accumulative spend as it is not from genuine spending.
Yes, your Timezone card can be used at all Timezone Singapore outlets.
Locate your nearest store here.
e-Tickets are earned through playing fun-skilled redemption games at our stores and you can accumulate your e-Tickets into your powercard. Use the e-tickets to trade for attractive prizes from our redemption counter. You check find out the number of e-Tickets you have accumulated from one of our check balance Kiosk in our outlet or seek our staff assistance.
Why?
How?
You can register your Timezone Powercard easily online here. Alternatively, you can or register in-store via the iPad at our counters.
That is only possible when you have registered your Powercard. There is a possibility that we can locate your card data and protect / minimize the loss of game credits and e-tickets stored in the card provided no one picks it up and used it before the lost card is reported. Once we locate your card data, we can have the card temporary blocked and issue a new card with the retrieved game credits and e-tickets credited back to your new card. A fee ($20) will be charged for a replacement card.
You can check your game credits balance either online or from our check balance kiosks in our store. Also, our team in-store at the counter can check for you.
Music games at Timezone are suitable for players of all ages. However, some games may be more physically demanding or complex, so younger children might enjoy them more with adult supervision.
Absolutely! Many of our music games feature competitive modes where you can challenge friends or other players. Some games also have leaderboards, allowing you to compare your scores with top players.
New songs and game updates are periodically added to keep the content fresh and exciting. The frequency of updates depends on the specific game and its manufacturer.
Dance Dance Revolution, commonly known as DDR, is a pulsating rhythm game that has taken arcades by storm for decades. Players stand on a dance platform with directional arrows and must step on these arrows in sync with the ones displayed on the screen. As energetic music tracks play, players have to match their steps to the rhythm and the patterns of arrows scrolling vertically.
Dance Dance Revolution (DDR) is designed for all skill sets, with levels ranging from Beginner to Challenge. Beginner eases players in with basic patterns, while Basic offers varied sequences. Difficult ramps up speed and complexity, and Expert tests seasoned players with intricate patterns. The Challenge level delivers unpredictable sequences and maximum speed, pushing players to their absolute limits.
While both Pump It Up (PIU) and Dance Dance Revolution (DDR) are iconic rhythm-based dance games, they have distinct differences. PIU features a dance pad with five arrows — one at each corner and a centre panel, whereas DDR's pad has four arrows pointing up, down, left, and right. Their song libraries also differ, with PIU often showcasing K-pop tracks and DDR having a more varied international list.
Air Hockey is a fast-paced, fun-filled Arcade Game that stimulates your competitive spirit. It involves two players, each trying to score goals on the opposing side using strikers. Air Hockey blends the simplicity of table games with the thrill of sports, making it a crowd favourite in Timezone Singapore.
Absolutely! Air Hockey is an excellent game for kids. It’s not only fun but also enhances hand-eye coordination and strategic thinking. Timezone offers kid-friendly Air Hockey tables, making the game easily accessible and enjoyable for children of all ages.
Air Hockey is played on a table emitting air through tiny holes, enabling the puck to glide swiftly. Players use mallets to hit the puck towards the opponent's goal. This high-energy Arcade Game, typically won by the first player to score seven points, is one of the most fun activities to do with friends and family at Timezone Singapore.
Air hockey is a two-player game, perfect for a fun and competitive showdown!
Yes! Who says bowling can only be done in groups? Going bowling on your own ensures you can play at your own pace, in the exact way that you want to. Timezone bowling alleys in Singapore entertain single-player games as well, so you can spend an afternoon working on your form or perfecting your seven-ten split.
Bowling is suitable for all ages! At Timezone Singapore, we welcome bowlers of all skill levels, from young children to senior adults. Whether you're throwing a bowling birthday party for your kid or a teenager looking for a fun place to hang out with friends, everyone is welcome at Timezone. Get ready to create lasting memories and enjoy the thrill of knocking down pins together!
No reservations are required for bowling at Timezone. Our lanes are available on a first-come, first-served basis. Simply show up, select an available lane, tap your Timezone card on the card reader, and start enjoying your game!
Bowling at Timezone does not require special bowling shoes. Feel free to play in your own comfortable footwear and attire.
In a typical bowling game, there are ten rounds, also known as frames. Each player gets two chances, or rolls, to knock down as many pins as possible in each frame. The goal is to score the highest total by knocking down all ten pins in each frame or earning bonus points. Prepare for friendly competition and excitement as you aim for that perfect strike!
Bowling at Timezone is straightforward and fun! Each game consists of 10 rounds, with 2 throws per round. The aim is to knock down as many pins as possible. Points are scored based on the number of pins knocked down.
Strike: Knock down all 10 pins on your first throw. Score 10 points plus the total of your next 2 throws.
Spare: Knock down all remaining pins on your second throw after the first throw. Score 10 points plus the total of your next throw.
For the best results, it’s often effective to throw the ball with a slight curve. A curved throw helps the ball to travel in a sweeping motion, increasing the chances of knocking down more pins.
Bumper cars are also known as dodgem cars or dashing cars, and are small electric cars designed to be driven in an enclosed space, often for the purpose of crashing into one another. At Timezone Singapore, we simply refer to them as Bumper Cars.
Yes, most bumper car rides are designed for both children and adults.
Timezone Bumper Cars are safe due to their low operating speeds and impact-absorbing bumpers. They are regularly inspected and maintained for safety. Our staff at Timezone will provide safety instructions before each ride.
Important Safety Guidelines:
Bumper Cars at Timezone Singapore offer a unique and thrilling experience. State-of-the-art arenas allow for more room to maneuver, while the spin function adds another layer of excitement to the ride. With vibrant colours, flashing lights, and upbeat soundtracks, Timezone Bumper Car Arenas create an immersive atmosphere that will leave you feeling like a daredevil. Come experience the difference for yourself at Timezone Singapore!
The minimum age requirement for Timezone bumper cars is 4 years old.
The minimum height requirement for Timezone bumper cars is 112 cm.
Many bumper cars are designed to accommodate two riders. However, this depends on the design of the specific bumper cars at the venue.
Winning at Claw Machines can be challenging, but there are a few tips and tricks you can try to increase your chances. Aim for toys or prizes that are not too tightly packed together, look for those that are in favourable positions, and take your time to plan out your approach before making a move. Remember, winning at Claw Machines is all about patience and timing!
Absolutely! Our claw machines are designed to be fun and accessible for players of all ages. However, younger children may need some guidance from an adult to use the controls.
Prizes won from claw machines cannot be exchanged for other items. However, we hope you enjoy the thrill of the win and the prize you earned!
Collected from the machine before each gameplay, these cards enrich the experience of Minecraft Dungeons Arcade and may even be the key to your adventure's success. They equip players with necessary power-ups like weapons, armour, pets, and heroes!
Minecraft Dungeons Arcade is suitable for players of all ages, but younger children might enjoy it more with adult supervision due to the strategic and somewhat complex nature of the game.
New cards are introduced periodically to keep the gameplay exciting and fresh. Keep an eye on updates and new releases during your visits to ensure you're collecting the latest cards.
You may play Minecraft Dungeons on PC, console and cloud, but there are differences between these and the arcade version!
The Minecraft Dungeons Arcade machines allow players to encounter arcade-special mobs like the obsidian monstrosity, mages, and new variants of both jungle and frozen zombies. Visit Timezone Entertainment Centres in Singapore today and challenge yourself!
Drivers need to be at least 130 cm to drive the Drift Bumper Cars, while passengers need to be at least 105 cm. An adult must accompany children between 105 and 130 cm and can only be seated in the passenger seat.
Please refer to the safety guidelines here. Our staff at Timezone Jurong Point will also provide safety instructions to all riders/passengers before the commencement of the ride. We seek your cooperation to follow the safety guidelines to ensure a safe and fun ride for all guests.
Passengers control the speed by pressing the accelerator to go faster and releasing it to slow down. To change direction, use the steering wheel, and to drift, combine steering with controlled acceleration for a sliding effect.
Drift bumper cars can slide and drift around corners, providing a more thrilling and dynamic experience, while regular bumper cars move straightforwardly with limited sideways motion.
The ride lasts approximately three minutes.
To play a pinball machine, players launch a ball onto the playfield using a spring-loaded plunger. As the ball moves, players use flippers, typically controlled by buttons on the machine's sides, to redirect the ball and hit various targets. The objective is to accumulate points by striking these targets and preventing the ball from "draining" at the bottom.
In pinball, controlling the ball is an art of precision and timing. Experienced players employ techniques like "trap and hold" to deliberately stop the ball, essentially trapping it against the flipper and the side of the playfield. This action allows the player to pause momentarily, plan their next shot, and then release the ball when ready. With every round, you'll find yourself mastering tricks like “trap and hold”, giving you more control over the game.
Pinball seamlessly combines strategy, skill, and chance, offering an ever-evolving challenge that keeps players hooked. Each pinball game feels unique with the ball taking unpredictable routes, ensuring no two rounds are alike even on the same machine. Add to this the themed tables and dynamic sound effects, and it becomes clear why pinball remains a timeless favourite.
Timezone has a diverse plethora of Arcade Games suitable for players of all ages. Whether you’re looking for video games, claw machines or virtual reality experiences, we have it all!
The best way to maximise your time in the Arcade is with the Powercard. Check out the rewards table to see how you can score amazing member benefits.
Once you’ve collected enough Powertickets from your favourite amusement machine, head to the Prize Shop to redeem some incredible items!
Virtual reality (VR) is a technology that uses computer-generated environments to simulate a real or imaginary environment that can be experienced through sensory stimuli, such as sight and sound.
Virtual reality works by using a headset or other similar device that displays computer-generated images in a three-dimensional space. The device tracks the user's head and body movements, which allows them to interact with the virtual environment in a realistic way.
VR games offer a unique and immersive gaming experience that cannot be replicated in traditional video games. By using VR technology, players can experience greater immersion in a manner that is truly novel and exciting. Find out more about virtual reality and how VR games can be especially fun for children.
Yes, many of our VR games are suitable for children and provide a safe, fun way to experience virtual reality. We offer games with various difficulty levels and themes to ensure they are appropriate for different age groups.
Absolutely! Many of our VR experiences at Timezone are designed for multiplayer gameplay. This allows you to enjoy adventures alongside friends or family, making for a memorable shared experience.
Get rewarded for playing? Yes! Timezone Rewards is a membership programme that gives you free rewards for playing at all Timezone venues in Singapore. Rewards vary according to membership tiers and range from free game credits, bonus Powertickets, exclusive benefits and so much more.
You can join Timezone Rewards by downloading and registering your Powercard to the Timezone Fun App to enjoy member benefits. There are 4 tiers of Timezone Rewards:
Cumulative spend is based on the total net load accumulated in a Timezone powercard. Cumulative spending excludes party packages purchased and bonus game credit earned from offers, promotions, and double deals.
Example: a load of S$20 on a double-dollar equals S$40 worth of game credits. The net load credited towards Timezone Rewards is S$20.
Log in to your Timezone Fun App, click on "Powercards," and you will see your cumulative spend under "My Timezone Rewards."
Alternatively, please visit any Timezone Venues to check your cumulative spend.
Please refer to the table here for more information on rewards and benefits for each tier.
Sign up for a Fun App account and register your powercard with a valid email address or a Singapore mobile number, and you will be enrolled on the Timezone Membership reward programme.
Get member benefits such as birthday reward, upgrade bonuses, mid-tier bonuses, game discounts and more. The best part is that your game credits are protected in case of loss.
You will be notified through your registered email address of your upgraded membership tier. Your tier-achievement bonuses will be awarded via the Timezone Fun app.
To redeem, open "My Vouchers" from your app and tap the "Redeem" button to instantly credit the rewards into your account.
Yes. Your Timezone card, game credit and e-tickets will expire if the card is inactive for 12 months from date of last game played.
Discount on birthday party package is exclusive to Platinum, Gold and Blue Elite members.
The discounts are as follows:
Please complete our Lost card contact form to request for a card replacement. A S$5 fee will be charged for card replacement.
Timezone regulation does not allow card ownership transfer at the moment. Timezone reserves the right to permanently deactivate the card if the member is found to be in violation of this rule.
To qualify for your birthday voucher, you must be a registered member of the Timezone Fun App.
As a registered Timezone Fun App member, you'll automatically receive your birthday voucher on the first day of your birthday month, delivered straight to your Timezone Fun App.
Once you've received your birthday voucher, simply claim it within the app and credit the game credits to your power card hassle-free.
If you're already a member of the Timezone Fun App, your Birthday Voucher will be conveniently delivered straight to your app.
Not yet a member? We highly recommend registering to unlock all the fantastic perks available to our members.
Once you've signed up as a Timezone Fun App member and registered your powercard within the app, simply reach out to our Guest Experience Specialist during your birthday month, and we'll arrange for your birthday voucher to be sent to you.
Please note: All requests for birthday rewards must be submitted to the Timezone team no later than the end of your birthday month. Requests received after this time will not be processed.
Another reason why you might not be receiving your rewards?
Your birthday reward (voucher) is determined by your membership tier, and the perks get better as your tier rises!
Please note: Each Timezone Fun App account is eligible for only one Birthday Voucher per year, awarded based on the highest card tier associated with your account.
Simply redeem your birthday reward (voucher) within the Timezone Fun App under "My Voucher".
If you possess multiple cards within your account, you're entitled to a (1) Birthday Treat based on the highest card tier.
For instance, if you have cards at Platinum, Gold, and Red tiers, you'll receive a Birthday Bonus of $50 Game Credits, reflecting the benefits of your highest-tier card, during your birthday month.
Starting 1st April 2024, subscription to Timezone communications is no longer required to receive the birthday reward (voucher).
While opting in isn't required anymore, we encourage you to stay informed about our latest news and deals by subscribing to Timezone communications (e-newsletter or SMS).
The birthday reward (voucher) will be valid for use within 31 days from the date of issuance.
Unfortunately, your birthday reward (voucher) validity cannot be extended. Therefore, we encourage you to claim it promptly upon receiving it.
The voucher on Timezone Fun App is non-transferable.
Additionally, only Timezone Rewards members are entitled to the birthday reward. Don't miss out on this fantastic benefit! Spread the word to your family and friends, and encourage them to register their Powercards to start enjoying rewards today!
Your birthday reward will not be credited towards your cumulative spending, but you can still earn e-tickets for gameplays and redeem prizes with it.
Please contact the team at Timezone for assistance.
Starting 1 August 2024, registered Timezone Fun App members will receive their “Daily FREE Game(s)” e-voucher delivered to the Timezone Fun App every day before 10 am. You can find the voucher under the “My Vouchers” section of the Fun App.
If you have just upgraded to the Platinum or Gold tier and registered your new card on the Timezone Fun App, please allow up to 3 days for the “Daily Free Game(s)” voucher to be issued to you after your registration.
If you're an existing registered Timezone Fun App member but aren't receiving the “Daily Free Game(s)” e-voucher, please ensure that:
If you meet these conditions and still don’t receive your voucher, please Contact Us.
To redeem the e-voucher for your “Daily Free Game(s),” follow these steps:
Please note:
The e-voucher for the “Daily Free Game(s)” will be issued per card. If you have multiple cards, here's how it works:
If you possess 2 Platinum cards and 2 Gold cards in your Timezone Fun App account, you will receive:
Unfortunately, each e-voucher is valid only on the day of issuance and is redeemable at any Timezone venue only during operating hours. The e-voucher is not transferable or accumulative to the next day. Please note that operating hours vary by venue.
However, don't worry! You will receive a new e-voucher the next day, as they are delivered to you daily at 10 am.
No, you will need to have the Timezone Fun App and register your Powercard to your account to receive the daily free game(s) e-voucher.
Upon redemption, the Free Game(s) will be credited to your Timezone Platinum/Gold Powercard and will apply to the first 1 or 2 game(s)/attraction(s) played at the venue where the redemption is made. These must be used on the day of redemption and at the specific venue where they are redeemed.
So, plan your game's playlist!
Registered Timezone Fun App members will receive their voucher weekly, delivered directly to their Timezone Fun App every Friday. Guests can locate these vouchers under "My Voucher" within their Fun App.
If you're already a member of the Timezone Fun App, your Platinum Exclusive Weekly Free Drink voucher will be conveniently delivered straight to your app.
Not yet a Timezone Fun App member? We highly recommend registering to unlock all the fantastic perks available to our members.
Once you've signed up as a Timezone Fun App member and registered your powercard within the app, simply reach out to our Guest Experience Specialist, and we'll arrange for your Platinum Exclusive Weekly Free Drink voucher to be sent to you.
If you're a registered Timezone Fun App member but aren't receiving the Platinum Exclusive Weekly Free Drink voucher, please ensure that your card is not expired. It should have had at least one transaction in the last 12 months, defined as a game play, redemption, or card tap at any card reader.
If you're still not receiving your free drink voucher every Friday, please don't hesitate to Contact Us.
Head down to your nearest Timezone venue and present the voucher to our Fun Squad at the counter to redeem your free drink. Enjoy your refreshment on us!
The Platinum Free Drink Reward is applied as one voucher per active Platinum card. You will receive the number of vouchers equal to the number of registered active Platinum cards in your account.
The Free Drink reward voucher is valid for seven days, until each Thursday, so don’t hold on to it for too long. Validation cannot be extended, as you will always receive a new Free Drink voucher every Friday. Enjoy your drink before it expires!
Starting 1st April 2024, subscription to Timezone communications is no longer required to receive the Platinum Exclusive Weekly Free Drink voucher.
While opting in isn't required anymore, we encourage you to stay informed about our latest news and deals by subscribing to Timezone communications (e-newsletter or SMS).
Timezone Jurong Point, Timezone Orchard Xchange, Timezone Parkway Parade, Timezone Pasir Ris Mall, Timezone VivoCity, Timezone Waterway Point and Timezone Westgate are ready to host your event!
Our party room can hold between 20 - 25 guests. While for shared space, it can hold between 10 - 15 guests.
Our party room is limited and on a first-come, first-serve basis. Hence, payment must be made in full for the booking to secure the party room.
The earlier, the better! Timezone accepts bookings that are made 1 week prior to event. Subjected to availability.
Yes, Platinum, Gold and Blue Elite members are eligible for a 20%/ 15%/ 10% discount on the All-Out Fun and Fun Party Package.
The Platinum/Gold/ Blue Elite members discount does not apply to the add-ons (additional child, bumper cars, bowling, VR games, additional e-tickets, snack platter & drink and Goodie Bag).
To redeem your Platinum/Gold/ Blue Elite members discount, simply enter the first nine digits of your Timezone Powercard number (excluding the number "0" in front) + the current year, under the "Discount Code" field of the checkout page.
Please ensure your card is registered either on Timezone Member Portal or Timezone Fun app. For newly upgraded Platinum/Gold or Blue Elite members, please allow 3 working days for your discount to be valid. For urgent requests, please contact us.
All are welcome! There is no age restriction. However, guests aged 15 and below must be accompanied by an adult. (4 minors = 1 Adult)
Please note that school uniforms or any clothing with a school name/logo are strictly prohibited from our premises.
Yes, a party host will assist you with your party program.
Yes, if you prefer an all-inclusive experience, our Party Host will seamlessly integrate the selected add-ons into the 80 minutes of Playtime included in our All-Out Fun/Fun Package.
However, for a more flexible approach, these activities can also be enjoyed separately on the same day and in the venue where the party is hosted. This option allows you to experience the add-ons outside the 80-minute Playtime without the facilitation of the Party Host.
It's best to keep decorations to a minimum. This includes things like party hats, table mats, and simple photo props. Backdrops, Piñatas and Sparkler candles (which may trigger fire alarm) aren't allowed, as we like to keep things easy to clean and prepare the party room for the next party without any delays. If you're unsure about what's allowed, don't hesitate to ask our party coordinator for guidance.
Yes, you can! You can approach our Fun Squads at the counter to make the purchase.
Yes, you are welcome to bring drinks and small, bite-sized foods/snacks into the party room. However, please note that alcohol is not permitted in our venues.
Due to the 40-minute duration of party room/space use, buffet catering is not allowed.
Additionally, smoke-emitting items such as sparklers and heating gels for buffet setups are strictly prohibited as they can trigger the fire alarm system. Any costs incurred from fire alarm disturbances will be the responsibility of the guest.
Yes! You are more than welcome to bring your own birthday cake.
Please arrive 15 mins before your booking time so that your event may start punctually. There will be no extensions outside your time slot.
For party bookings that need to be cancelled, we provide a 50% refund of the total amount paid if the cancellation is made at least 7 days before the party date. Please note that a full refund is not available, regardless of when the cancellation request is made.
You may do so at least 7 days prior to the event - this will be subject to availability.
The prices for Birthday Party Package are fixed for a minimum of 10 pax. Thus, the price will remain the same if there are less than 10 pax. There will also be no refund if there are less than 10 pax on the day of the party due to guests who can't turn up.
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To redeem the discount, simply enter the first nine digits of your Timezone Powercard number (excluding the number "0" in front) + the current year, under the "Discount Code" field of the checkout page.
Please ensure your card is registered either on Timezone Member Portal or Timezone Fun app. For newly upgraded members, please allow three working days for your discount to be valid. For urgent requests, get in touch with us.
Please note that the discount cannot be combined with any other available offer or discount codes. The Platinum/Gold/ Blue Elite members discount does not apply to the add-ons (additional child, bumper cars, bowling, VR games, additional e-tickets, snack platter & drink and Goodie Bag).
For a limited time only, the Birthday Superstar celebrates for FREE, saving you $45 on the Timezone All-Out Fun Package or $55 OFF on the Fun Package.
Simply book your unforgettable birthday party between 1 April - 31 December 2024, and schedule the party at Timezone Parkway Parade, Pasir Ris Mall or Westgate to automatically enjoy $45/$55 OFF your booking.
Seize this incredible offer now!
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Terms and Conditions:
From 1 August to 31 December 2024, enjoy an amazing 30% discount ($165) on the Timezone Fun Party Package at Jurong Point!
Don't miss out on this fantastic opportunity to celebrate with fun and excitement at Timezone Jurong Point.
Book your party now and enjoy the 30% discount automatically applied to your card.
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Terms and Conditions:
Our venues can accommodate up to 600 guests, making them perfect for both small and large corporate gatherings.
Yes, you can tailor your package with options like icebreakers, debriefing sessions, and additional amenities to match your team's unique style.
Absolutely! Every corporate event package includes a dedicated party host to ensure everything runs smoothly.
Our venues offer a variety of activities, including Bowling, Bumper Cars, Virtual Reality, Arcade Games, and more.
Simply contact us via our website or email our event planning team to discuss your requirements and reserve your date.
Safety is our top priority. We follow stringent safety protocols and ensure all activities and spaces are sanitized and secure.
Yes, we offer a variety of team-building games and activities designed to promote collaboration and fun among team members.
