Since opening its first venue in Perth in 1978, Timezone has been a place where unforgettable moments are made. What began as a pioneering arcade has grown into a leading family entertainment brand across the Asia Pacific, bringing together the latest attractions, games and experiences for guests of all ages. Yet while the technology, prizes and venues have evolved over the years, the excitement of walking through our doors has remained unchanged.
Established in 1978, the first Timezone Family Entertainment Centre opened in Perth, Western Australia. Unlike the traditional pinball parlors and pool halls of the era, Timezone was the first family oriented video amusement facility.
Today, Timezone continues to create shared experiences that connect friends, families and communities, delivering the same sense of fun, discovery and friendly competition that has kept guests coming back for generations.
Following its success in Australia, Timezone went international in 1995. Today, Timezone has established a strong foothold in more than 200 locations, operating in Australia, India, Indonesia, New Zealand, the Philippines, Singapore and Vietnam.
The Timezone experience is ever changing; growing to stay abreast of entertainment trends. Presented with an up-market fit-out, a bright, colourful and cozy ambience is created for family entertainment. Customers get to win fabulous prizes from the extensive range of unique and branded quality products from its prize counters. Equipped with the latest and classic games, Timezone offers its customers a truly fun-filled experience.
Timezone uses the ‘Powercard’ card which replaces traditional coins and tokens with a sophisticated but simple card which enables you to monitor how much you are spending and us to give you great offers! Instead of carrying round pockets full of coins your credit is loaded onto a Powercard. In order to play a machine simply swipe your Powercard at the coloured swiper mounted on the machine and the credit will be deducted from the card automatically.
Since 2017, the Timezone brand is proudly part of The Entertainment & Education Group (TEEG).
Positioned as one of the world’s largest Family Entertainment and Edutainment Centre groups with leading operations in the Asia Pacific region. TEEG operates across 7 countries with over 250 locations and growing. The group consists of the brands: Timezone, Zone Bowling, Kingpin, and Play ‘N’ Learn.
Countries in which we currently operate include Singapore, Australia, New Zealand, Indonesia, Philippines, India and Vietnam.
Looking for Timezone in other countries? Timezone is global with locations across 7 countries! Not only are we in Australia – we have venues in each of the countries below, plus are rapidly growing.
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Timezone is an Australian-founded family entertainment centre (FEC) brand that operates arcade and amusement venues featuring video games, prize machines, bowling, laser tag, bumper cars, and other attractions for families, children, and groups. It was established in Perth, Western Australia, in 1978 and has since expanded across the Asia-Pacific region.
Opening hours vary between locations, please check the Locations page for opening hours. Our venues are open every public holiday except Christmas day.
Timezone uses the Embed card system in all venues. This system is how you pay and activate games to play. Simply load any amount onto a Powercard and tap your card on the coloured card reader located on each arcade game.
Prices of arcade games vary depending on the type of game, what you can win, the length of game play and other various factors.
The cost of game play will be clearly visible on the card reader located on each game and can start from as little as $1.50 per game play.
No, you do not need to book to visit Timezone. If you are planning on hosting a birthday party at Timezone and using all our party facilities you are required to book.
You can make a birthday party booking through our online party booking system or head in venue and book in person.
Timezone accepts a variety of payment methods for purchasing Powercard credits, games, attractions, food and beverage (where available), and other in-venue purchases. Accepted payment methods may include:
Generally Timezone's pricing is consistent in each and every venue. Some venues have different offerings such as food and beverage or slightly different arcade packages depending on availablility of games and attractions. An example is Timezone Surfers Paradise has slightly different time play packages available due to the sheer size of the venue.
Yes. Timezone has a great selection of arcade games that are suitable for toddlers and children under 5 such as
Some venues also have an attraction called mini bowling which, as you guessed it, is miniature bowling where the bowling balls size in the palm of your hand.
There are select venues that have a cafe on-site and can provide food for parties. Some venues also have deals with local food providers for parties and functions. Please contact your local Timezone venue for more information.
Games of Laser Tag run for approximately 12 minutes.
All points or Powertickets as we refer to them are electronically transferred onto your Powercard when you finish playing a game with a red coloured swiper. We no longer accepts paper tickets. Some sites may use paper tickets in some machines. Those sites will have a Fun Chomper ticket redeeming station, which will convert your physical tickets into Powertickets and load them onto your card.
Yes, both game credit and Powertickets are transferable between all venues in Australia including Zone Bowling and Kingpin!
If you notice a game has malfunctioned whilst playing in Timezone, please head up to our front counter and let us know. We will review the game play and ensure you are reimbursed for any used game credit. We may disable further game plays on the game whilst we review and fix any issues.
Due to different offerings available at certain locations, not all promotions can be run at all venues.
All promotions will have accompanying terms and conditions and will detail where the offer or promotion is available.
Sometimes Timezone may have offers and promotions available online, in-venue, in selected venues. This will all be clearly outlined within the terms and conditions of an offer or promotion.
If you have lost your Powercard and it is registered then you just need to go into the venue that it was registered at with a form of identification. Our Team Members can look up your details on the system and re-issue your card.
Bonus dollars are an additional balance added to your card when you load up in venue or when you purchase a promotional product in store. This is additional credit awarded to you that can be used to play games in store.
Card balances and e-tickets will expire one year from the date of last use, at which time any unused balance and Powertickets will be forfeited.
You can check your Powercard balance online via the Timezone Fun App or the Member Portal.
No, Timezone does not currently accept Buy Now, Pay Later (BNPL) payment methods, such as Afterpay, for purchasing or reloading game credit.
Guests can use the accepted payment methods available at checkout when purchasing Powercard credit online or in-venue.
Please note: Available payment methods may change over time and can differ between venues, promotions, and online channels. For the most up-to-date information, refer to the checkout page when making your purchase.
A Timezone Powercard is free to receive in venue. You can simply load any amount onto a Powercard to be used on arcade games and attractions in all Timezone, Zone Bowling and Kingpin venues across Australia.
Simply take your Powercard to the front counter and the customer service assistant will advise you of the amount of tickets you have available. You can then choose prizes from the redemption counter up to the value of the tickets you have available. If you do not wish to spend your Powertickets at that time they will remain on the card and any more power tickets won will accumulate. Powertickets have a 12 month expiry from last use.
Prizes from the redemption counter cannot be purchased for cash. They are only redeemable for Powertickets.
Powertickets expire 12 months after the last use date of your Powercard.
If you tap your card in-venue, you will get another 12 month's expiry from the date you tapped your card.
The majority of Timezone venues are accessible. Please contact us ahead of your visit to discuss your needs.
Not all locations have onsite amenities. For example, Timezone venues located in shopping centres do not have bathroom facilities in the venue. Please call ahead prior to your visit to discuss any needs you may have.
Timezone is not currently enrolled into the companion card and does not offer any companion discounts.
All venues have different parking availablity. Some Timezone venues are located in large shopping centres with ample parking spots. Some venues are located in smaller sites and parking may be limited.
At Timezone, the safety and wellbeing of our guests and team members is our top priority. We work hard to provide a fun, welcoming and family-friendly environment for everyone who visits.
Our safety measures include:
While we strive to provide a safe environment, parents and guardians remain responsible for supervising children in their care. We recommend that younger guests are accompanied by a responsible adult during their visit.
While we strive to provide a safe environment, parents and guardians remain responsible for supervising children in their care. We recommend that younger guests are accompanied by a responsible adult during their visit.
Yes, you may take photos and videos in venue for personal use. Photography or filing for commercial purposes must be approved by Timezone support office in advance of a visit.
Any requests made by Timezone team members to cease taking photos or videos must be obeyed otherwise you may be asked to leave the venue.
To help ensure a safe, enjoyable and family-friendly experience for all guests, certain items and activities are not permitted within Timezone venues.
Prohibited items may include:
Guests are also expected to behave respectfully and responsibly. Timezone reserves the right to refuse entry or ask guests to leave if they engage in unsafe, disruptive, abusive, inappropriate or anti-social behaviour.
For the safety and enjoyment of all visitors, please follow any instructions provided by our team members while in the a Timezone venue.
If you're unsure whether an item is allowed, please speak with a team member before your visit or upon arrival. Our team will be happy to assist.
At Timezone, we want every guest to leave with a positive experience. Because every situation is different, refund requests are assessed on a case-by-case basis by our venue team and management.
Where possible, we aim to resolve issues with a suitable replacement, venue credit, or another fair solution. For example, if a product, food item or experience doesn't meet expectations, our team will work with you to make it right and may offer a replacement or additional value as a gesture of goodwill.
If you have a concern during your visit, we encourage you to speak with a team member as soon as possible. The sooner we're aware of an issue, the more opportunities we have to resolve it and ensure you have a great Timezone experience.
Visit the Locations page for contact information.
Please visit the Careers page on our website and follow the prompts to apply for a job with us. Or you can apply directly in-venue.
If you have feedback, a question or complaint about Timezone, you can contact us via our enquiry form located on our contact us page.
If you have left something in one of our venues, you can either head back into venue and ask one of the Timezone team members or contact us via the enquiry form on our contact us page.