School & Youth Events

Centre management reserves the right to exclude or eject any objectionable persons from the venue.

If the event is cancelled by notice in writing received by Timezone:

• More than twenty-eight (28) days prior to the proposed event date, the deposit will be refunded in full;
• Within five (5) to twenty-eight (28) days prior to the proposed event date, the deposit will be forfeited to Timezone; or
• Within zero (0) to four (4) days prior to the proposed event date, the deposit will be forfeited in full and the client will be liable to pay the balance of the estimated value of the event to Timezone.

Group packages are available to groups of 15 people or more. If your group is under 15 people, please contact us and we can suggest alternate options.

We often receive group bookings 4-8 weeks in advance, and 12 – 24 weeks for peak season events. However, we will always do our best try to accommodate your event at short notice.

We accept no responsibility or liability for loss or damage to property brought into the venue and we suggest to seek your own insurance to cover such an event.

Group packages are already at a reduced rate as they are offered to groups of 15 people or more only.

Of course! If you are expecting a mix of adults and children at your event, it makes perfect sense that everyone can be included in the fun. Please speak with your event specialist to discuss the best options available for your group.

You must confirm the final number of guests that will be attending the event at least five (5) working days prior to the date of the event. Failure to do so, means any payments due to Timezone will be based on the number of guests specified in this event confirmation.

To start your School and Youth booking, simply submit an enquiry through our enquiry form. Our team will review your requirements and contact you to discuss package options, availability, and next steps.

Yes. Risk assessment documentation may be available to support school excursion planning, depending on the venue and activities included in your booking upon request.

If your school requires a risk assessment, please contact your preferred venue before your visit. Our team can provide the relevant documentation and answer any questions to help you complete your school's excursion approval process.

To help ensure a safe and enjoyable experience, Timezone requires supervising teachers or responsible adults to remain with their group throughout the visit.

The recommended supervisor-to-student ratio may vary depending on the age of the students, group size, and venue requirements. We recommend contacting your preferred venue before your visit to confirm any specific supervision requirements for your booking.

Please note: Teachers and group supervisors are responsible for the supervision and behaviour of students at all times during the event.

We can email a risk assessment at your request.

Some Timezone venues offer private event or function spaces. Availability and facilities vary between locations.

Selected venues may have access to presentation equipment or function facilities. Requirements should be discussed during the enquiry stage.

Wi-Fi availability varies by venue. Our team can confirm specific venue capabilities during the booking process.

Timezone aims to make its venues accessible and welcoming for all guests. If any members of your group have accessibility requirements, please let us know when making your enquiry.

Payments may be made using any major credit card, BPAY or cash. By paying the deposit and signing the event confirmation, the client irrevocably confirms liability for payment to be made for all amounts due to Timezone in connection with the event.

In the event of payment by BPAY, please refer to your invoice for the relevant biller code and customer reference number.

Please send a copy of the remittance advice to the accounts team via acct_receivable@teeg.com as well as to your Timezone Event Specialist so that the payment can be matched to the event.

A deposit equal to 50% of the estimated amount due to Timezone in respect of the event must be paid at the time that the event confirmation is returned.

At least five (5) working days prior to the date of the event, the client must pay the balance of the amount due to Timezone in respect of the event. The amount of the final payment will be the greater of:

• The amount calculated with reference to the final numbers notified to Timezone; and
• The minimum spend (if any) identified in the event details section of this event confirmation, less the deposit paid by the client.

A 50% deposit is required to secure your booking, with the remaining balance due 5 days prior to the day of your event.

Your Events team will confirm the payment schedule, deposit requirements, and final payment due date when your booking is made.

Yes. Itemised tax invoices can be provided for School and Youth group bookings.

Many venues can also accommodate payment via a purchase order (PO) or invoice, subject to approval and booking requirements. Please speak with a Sales team member before booking to discuss the available payment options.

Payment options for school and youth bookings may include credit card payments and direct bank transfer. There may be other payment options available depending on the venue and booking arrangements.

Our team can discuss the most suitable payment method for your organisation during the booking process.

Yes. Schools may be able to pay by invoice or purchase order (PO), subject to venue approval and booking requirements.

If your school requires invoicing or a PO, please contact your preferred venue before making your booking. Our team will be happy to discuss the available payment options and any information needed to process your booking.

Tip: To avoid delays, we recommend having your school's billing details and purchase order information ready when making your enquiry.